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Call Support

Business environments change constantly, bringing new priorities and projects, and fluctuations in available and knowledgeable resources. eOne Infotech complements your internal resources by providing professionals with unique skill sets, which will provide you the flexibility to ramp up and ramp down your resources as per your requirements.
Call Support and On-Demand support system helps you connect with your customers. It increases your communication value, thereby increasing your reputation and sales. eOne Infotech is a leader in providing Call Support and On-Demand Support to clients all over the world. With our state-of-the-art infrastructure, we offer support services like Inbound Call Support, Outbound Call Support and On-Demand Support.
Our On-Demand services portfolio supports businesses that need on-site and/or remote technical/functional assistance. On-Demand services give organizations immediate access to trained eOne Infotech experts and tools on an as-needed basis to fill gaps in staffing for planned or unplanned projects. Businesses can eliminate the need to hire temporary or permanent resources by using e staff for overflow work and peak volumes.

Benefits
  • Protect productivity of your in-house resources when you free up your staff by relying on eOne Infotech resources for special projects/needs.
  • Re-focus your team on your primary business objectives by putting eOne Infotech resources on those important/necessary, but attention-diverting projects.
  • Reduce staffing and training costs—eOne Infotech experts can handle complex work and unique projects and can mentor and educate your in-house staff.
  • OFFERINGS

  • Protect productivity of your in-house resources when you free up your staff by relying on eOne Infotech resources for special projects/needs.
  • Re-focus your team on your primary business objectives by putting eOne Infotech resources on those important/necessary, but attention-diverting projects.
  • Reduce staffing and training costs—eOne Infotech experts can handle complex work and unique projects and can mentor and educate your in-house staff.